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Notice of Nondiscrimination
Fort Duncan Regional Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Fort Duncan Regional Medical Center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Fort Duncan Regional Medical Center:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, please contact any hospital employee or the House Supervisor at 830-872- 2950.
If you believe that Fort Duncan Regional Medical Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Romelia Besa, Director of Risk Management
3333 N Foster Maldonado Blvd.
Eagle Pass, Texas 78852
830-872- 2750 (Phone number)
830-872- 2759 (fax number)
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Romelia Besa, Director of Risk Management is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
1-800- 368-1019, 800-537- 7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.