Fort Duncan Regional Medical Center

Fort Duncan Medical Center About Image

Fort Duncan Regional Medical Center® is a leading acute care facility and medical center that serves Eagle Pass, Texas and surrounding regions.

Highlights

  • 101 private patient rooms
  • Equipment includes X-ray, ultrasound, MRI and CT imaging systems
  • Angiography suite
  • Electronic picture archiving and communication system (PACS) makes your medical information and files accessible to your medical team from secure computer terminals, 24 hours per day, seven days a week
  • Women’s Center has easy first-floor access, with four labor and delivery rooms, two operating suites and 14 private postpartum rooms
  • Emergency Department with 14 beds, and four fast-track beds for patients who have less severe conditions
  • Ample, convenient parking
  • Spacious, comfortable waiting areas

 

Enhancing Our Service

Fort Duncan Regional Medical Center is always working to enhance the services it provides to patients. The hospital is actively recruiting doctors, including cardiologists, obstetricians/gynecologists and primary care physicians. Through these efforts, we are working to provide better healthcare, meet increased demand for healthcare services and improve the quality of life for residents of our community.

A Tradition of Quality, Right Here at Home

We’re building on a long tradition of quality medical care in a comfortable and convenient environment for the peace of mind of thousands of patients who are cared for by doctors and nurses at Fort Duncan Regional Medical Center.

Fort Duncan Regional Medical Center is owned and operated by a subsidiary of Universal Health Services, Inc., of King of Prussia, Pennsylvania, one of the nation's largest hospital management companies.

The hospital is accredited by The Joint Commission and licensed by the state Regulatory Affairs Department.

Mission

Central to the hospital's mission is its commitment to excellence in serving patients—from providing an aesthetically pleasing environment, to ensuring quality in medical care. Every employee receives service excellence training and personally pledges to put our patients' needs first.

You'll notice when you enter our front door, that we take pride in providing a safe and secure environment for our patients. Patients are entitled to privacy during their stay at the hospital and continued confidentiality about all medical information.

Principles

We are committed to providing healthcare services that patients recommend to families and friends, physicians prefer for their patients, purchasers select for their clients, employees are proud of, and investors seek for long-term results. We will realize this vision through our commitment to the following principles:

Service Excellence

Fort Duncan Regional Medical Center will provide timely, professional, effective and efficient service to all of our customer groups.

Continuous Improvement in Measurable Ways

We will identify the key needs of our customers, assess how well we meet those needs, continuously improve our services, and measure our progress.

Employee Development

We understand that the professionalism and drive of our people are the most important factors in the quality of the service FDRMC provides. We will hire talented people, increase their skills through training and experience, and provide opportunities for personal and professional growth within the company.

Ethical and Fair Treatment of All

We are committed to forming relationships of fairness and trust with our patients, purchasers of our services, and our employees. We will conduct our business according to the highest ethical standards.

Teamwork

We will work together to provide ever-improving customer service. This team approach to our work will supersede traditional departmental organization and create a true customer focus. People at all levels of the organization will participate in decision-making and process improvement.

Compassion

We will never lose sight of the fact that we provide care and comfort to people in need. The patients and families that rely upon us are fellow human beings and they will receive respectful and dignified treatment from all of our people at all times.

Innovation in Service Delivery

We will invest in the development of new and better ways of delivering our services.

Facts and Figures

  • 101 licensed beds
  • Nearly 5,500 admissions and 60,000 out-patient visits each year
  • Level IV Trauma Center
  • Over 18,000 emergency department visits each year
  • More than 400 employees, including 70 RNs

Hospital Leadership

  • Eladio Montalvo, Chief Executive Officer
  • Joel Morales, Chief Financial Officer
  • Deborah Meeks​, Chief Nursing Officer

Board of Governors

  • William Davis
  • Carlos Hernandez, MD
  • Eliezer Hernandez, MD
  • Roberto Mireles
  • Charles Stark, UHS Regional VP
  • Eladio Montalvo, CEO
  • Alma N. Velasquez

Advisory Board of Directors

  • Jesus Casas
  • Alma Martinez
  • Juan M. Farias
  • Michael Heinrich, MD
  • Charles Stark, UHS Regional VP
  • Eladio Montalvo, CEO
  • Roberto Mireles